Employee Assistance Program

The FirstHealth Employee Assistance Program (EAP) is arranged by FirstHealth of the Carolinas and contracts with external employers to provide valuable benefits to employees and close family members.  To learn more about an EAP counseling contract for your company/employees, call (910) 715-3444.

The Employee Assistance Program is designed to help employees and their family members with personal problems that may be too large or complex to be handled alone. Sometimes, these problems can interfere with an individual's ability to be successful at work.

The Employee Assistance Program provides confidential assessment, short-term counseling and referral services in a professional setting at no cost to the employee or family members. We believe that having healthy, well-adjusted employees results in improved job performance and productivity.

Employee Assistance Program Services:

  • Self Care
  • Stress and Anxiety
  • Depression
  • Caregiver Support
  • Marriage and Family Discord
  • Relationship Problems
  • Parenting Dilemmas
  • Grief and Loss
  • Wellness and Prevention
  • Drug and Alcohol Use
  • Work-related Stress

Benefits to Employers & Supervisors:

Personal problems affect productivity and success at work. The use of an Employee Assistance Program benefits employers in the following ways.

  • Reduce health care costs
  • Increase in productivity
  • Reduce absenteeism
  • Maintain quality and customer satisfaction
  • Reduce turnover
  • Retain valuable employees

Contact Us:

Contact your human resources department to determine if your employer contracts with FirstHealth.

To contact an EAP counselor, please call FirstHealth Employee Assistance Program at (910) 715-3444 or toll-free at (888) 278-4595. Appointments are usually scheduled within three business days (or sooner if urgent) at our office in Pinehurst or Rockingham, N.C. 

You may also ask your supervisor or human resources department to assist you with scheduling an appointment.

Resources:

Introduction to FirstHealth Employee Assistance Program

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Your Employee Assistance Program Benefit

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