We are Here to Partner with You and Your Provider
The CARE Suite can help link you to resources such as:
- Transportation
- Housing
- Utilities
- Tobacco/alcohol cessation
- Medication assistance
- Health coaching
- Access to food/dieting options
- Diabetes Management
- Information on in-home medical alert companies
- Exercise
- Medical equipment
- Financial assistance
- Specialty care & more
About The Care Suite: A Comprehensive Approach to WholePerson Care
In the ever-evolving landscape of healthcare, a paradigm shift towards whole person care is gaining momentum. The FirstHealth Care Suite stands at the forefront of this movement, offering an innovative solution designed to engage patients holistically and foster collaboration among various stakeholders. The primary objective of this care suite is to work in partnership with patients, their families, medical providers, and social care organizations to achieve comprehensive care plan objectives.
Engagement & Referral System:
The Care Suite team operates on a unique referral system, relying on inputs from both medical care providers and self-reported social care needs collected through the FirstHealth About Me Card. This card serves as a bridge between patients and the comprehensive care offered by the suite. Over the last 3.5 years, the Care Suite has successfully gathered 70,000 About Me Cards, providing valuable insights into the diverse needs of the community.
Collaboration with External Partners:
Recognizing the importance of a community-based approach, the FirstHealth Care Suite actively collaborates with local churches, the Department of Aging, and various community-based healthcare organizations. By fostering these partnerships, the care suite ensures a seamless integration of services, addressing the unique social and medical needs of individuals within the community.
Reduction in Emergency Room (ER) and Inpatient (IP) Utilization:
One of the notable achievements of the FirstHealth Care Suite is the significant reduction in Emergency Room (ER) and Inpatient (IP) utilization. By proactively addressing social determinants of health and providing tailored care plans, the suite has not only improved health outcomes but also resulted in a substantial $1 million in savings. This reduction in unnecessary healthcare utilization underscores the effectiveness of a holistic, community-driven approach.
Foundation Support:
Critical to the success of the FirstHealth Care Suite is the unwavering support from the FirstHealth Foundation. Through financial backing and strategic guidance, the foundation plays a pivotal role in sustaining and expanding the suite's initiatives. This support ensures that the Care Suite remains a dynamic force in promoting whole person care within the community.
Conclusion:
The FirstHealth Care Suite exemplifies the transformative power of a whole person care approach, where patients are not merely recipients of medical services but active participants in their well-being. By fostering collaboration among patients, families, healthcare providers, and community organizations, the Care Suite has become a beacon of comprehensive care, achieving both improved health outcomes and substantial cost savings. As the healthcare landscape continues to evolve, the FirstHealth Care Suite stands as a model for effective, community-centric whole person care.
Locations
Richmond County
921 S. Long Drive, Suite 212
Rockingham, NC 28379
(910) 417-3940
Moore County
5 Aviemore Drive
Pinehurst, NC 28374
(910) 715-6278
Hoke County
314 Teal Drive
Raeford, NC 28376
(910) 878-6910
FHCenterforHealthandSocialCare@firsthealth.org
